Tip of the Week: Validate Parent Frustration Before Offering Solutions

When parents seek help for their child's challenging behaviors, they are often feeling overwhelmed, exhausted, and frustrated. They may have tried multiple strategies without success and may be looking for someone to provide an immediate solution. As therapists, it can be tempting to jump right into problem-solving. We may have effective strategies to recommend, but parents aren't always ready to hear them.

One Idea: Listen and Validate Before Giving Advice

Before introducing a new intervention, take time to acknowledge what parents are experiencing. Validation doesn't have to include agreeing with every response or expectation, but can serve a purpose of helping parents feel heard and understood. When parents feel that their concerns are being taken seriously, they may be more open to learning new strategies and working collaboratively.

Try This This Week

Before offering a strategy or recommendation, make a point of asking parents some key questions. Ask about what has been the most difficult thing this week and what they have already tried. From there you can move into problem-solving and discussing possible strategies to use moving forward. Keep in mind that parents are more likely to become active partners in behavior intervention when they feel supported rather than judged. Sometimes listening is the most important first step toward change.